Question 1

Can I visit your farm?

Accepted Answer

While we currently do not have open days, we are available for farm visits by appointment only. We hope to open up for event days soon!

Question 2

Do you sell your flowers?

Accepted Answer

Yes!  We will keep you updated on flower availability as the season progresses, or keep an eye on our store to purchase your own buckets of flowers.

Question 3

Where do you ship dahlias?

Accepted Answer

We ship our tubers to most Australian states and territories.  Due to quarantine restrictions, we are currently unable to ship to Western Australia, Northern Territory or Internationally.

Question 4

Can I pick up my order?

Accepted Answer

Absolutely!  We offer farm collection by arrangement only.  Please contact us if you live in the local area and would like to pick up your tubers.

Please note for our 'Post Planting Sale' we do not offer farm collection.

Question 5

Can you combine postage?

Accepted Answer

We are happy to combine postage where possible.  Due to previous issues with non-payment, postage will be charged on each order, and the difference refunded at time of posting. Please ensure you place a note in the comment box on checkout that you are requesting a combined order.

Please note we are unable to combine orders across different sale periods (ie Spring Sale and Post-Planting Sale).

Question 6

Why do you send by regular post?

Accepted Answer

We are located in a regional area of Tasmania, and have found there is minimal difference in Australia Post transit times sending parcels out of the state by regular versus express post.  We pack your tubers in such a way that they will happy travel to you with no harm done.
We are happy to facilitate express post by individual arrangment.

Question 7

Common growing problems

Accepted Answer

Common problems for dahlia growers include overwatering, pest damage, insufficient nutrition, and excessive heat.  We encourage you to make use of the growing information we share as the season progresses to ensure you have the best flowers around!

We are always available via email or instant message if you have any concerns/questions.

Question 8

Do you guarantee your product?

Accepted Answer

We ensure that your tubers are packed so that they arrive in the condition they were sent. If you have any concerns with your tubers please contact us within five days of their arrival.

Unfortunately, we do not have control over your growing conditions. To assist you grow the best flowers possible we provide a detailed growing guide, and are available to contact if you need some problem solving or general advice.

If you find one of your purchased tubers appears to be the incorrect cultivar, please get in touch with us via our email.

Question 9

What if I’m not happy with my tubers?

Accepted Answer

Our tubers are hand packed, with the utmost care taken to ensure you get the best product possible.  We grow our plants in outdoor conditions, and our tubers often have lumps, bumps and other marks on them from the natural growing environment.  
We will always send you a tuber with a viable growing eye, but occasionally breakages do occur during transit.  If you have any concerns about your package please get in touch with us within five days of arrival.
Please note some stock available in our 'Post Planting Sale' is of what we consider planting quality, and will look different to the conventional tuber. These are marked as 'planting quality' at the time of sale and a discount applied, and sale is on an as-is basis.

Our tuber sales for 2025 are complete - thank you!!

Middle Hill Farm

Frequently
Asked
Questions

Our tuber sales for 2025 are complete - thank you!!

Frequently Asked Questions

Frequently
Asked
Questions